Product recall

Firefighters were called to two domestic fires in the early hours of the morning and within four hours had identified the cause of the blaze as defective components in an electrical fire. The manufacturers needed urgent advice at 3am to decide how to respond to regulatory pressure to withdraw all stock from sale and to trace all stock sold in the last year - so they called Rapid Response.

How did we help:

  • By 10am next morning the DLA Piper team were able to assist the company in containing the defect to a single batch number and identifying all distributors to whom the product had been supplied.
  • By 5pm that evening 99% of all stock in consumer hands had been traced. No regulatory action was taken.

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Disclaimer: The results portrayed were dependent upon the facts of those particular matters. Past results do not guarantee a similar outcome. The information on this website is not legal advice, which would depend upon the particular facts of your situation.